How to Choose a Reliable Plumber

Finding a reliable plumber can be a daunting task, especially if you’re in the midst of a plumbing emergency. 

Given the frequent headlines surrounding dodgy tradespeople, you may be concerned about how to select a dependable plumber.

Whether you’re in need of urgent plumbing work or simply require routine maintenance, this process shouldn’t be stressful.

With this in mind, the experienced team at Around the Bend Plumbing has written this article packed with useful tips and tricks for choosing a plumber that you can rely on.

Fixing the Sink

What constitutes a reliable plumber?

Choosing a dependable plumber can be difficult, especially if you’re not sure what to look for. A reliable plumber should have the following characteristics:

  • Clear communicator – Plumbing issues can be difficult to understand, particularly if you don’t have any prior knowledge or experience in this field. A good plumber will take time to clearly and precisely communicate exactly what the problem is and outline the steps they will take to fix it.
  • Punctual – Your time is valuable and it’s important that any plumber you choose respects that and arrives punctually so that you’re not waiting around. They should also keep you fully informed on the status of your project and complete the work within the agreed-upon time frame.
  • Knowledgeable – It should be a given that your plumber is experienced, knowledgeable and up-to-date on the latest industry news and techniques. From dealing with boiler issues to burst pipes and leaks, your plumber should be well-versed in all areas of plumbing.
  • Trustworthy – A reliable plumber should be honest, upfront and maintain good communication, informing you of any issues they encounter. Total transparency is vital and an accurate quote should be provided before starting any work so that you can budget accordingly.

Our top tips for choosing a reliable plumber

Check for accreditations and qualifications – Any reputable plumber should have a range of qualifications under their belt and be trained to the highest of standards.

Most domestic plumbers should be NVQ-qualified to Level 2 standard or have received City & Guilds certification.

Check online reviews – Before hiring a plumber, be sure to read their online reviews and look for positive feedback.

If the business has received any negative reviews, check that these have been responded to and that the customer’s issue has been addressed. 

Availability – A plumbing emergency can happen at any time, so it’s important that the plumber you choose can carry out 24/7 repairs whenever you need them.

Around the Bend Plumbing aims to be by your side within 90 minutes of receiving your phone call, so you can be sure to rely on us in a crisis.

plumbing pipe repair

Ask around –  Word of mouth is a powerful tool when finding a reliable plumber. You can ask friends, family or even online forums and community groups for personal recommendations that you can trust.

Getting first-hand accounts of a plumber’s work can give you peace of mind that you’re hiring someone with a proven track record.

Request a quote – Gone are the times when a scribbled quote on some scrap paper would suffice.

Nowadays, any reputable plumber should always provide a detailed, fully-itemised quote that outlines just how your bill has been calculated.

This full transparency helps to prevent hidden costs and ensures that you won’t be hit with unexpected charges.

Check guarantees – Any good plumber should provide a guarantee to demonstrate they have confidence in the quality of their repairs.

Here at Around the Bend Plumbing, we offer a 3-month guarantee on all repair work to offer you peace of mind that, in the unlikely event something goes wrong, we’ll be there to support you

Here at Around the Bend Plumbing, we take pride in the exceptional, round-the-clock plumbing services we offer to homes and businesses across Brighton, Eastbourne, Tunbridge Wells and beyond. Around the Bend Plumbing also offer a comprehensive range of plumbing services including, kitchen plumbing, bathroom plumbing, toilet & sink unblocking, radiator plumbing, plumbing repairsfixing burst pipes and leaks & central heating services. Our knowledgeable team is fully qualified with years of industry experience — contact us today to receive a free, no-obligation quote.


Talk to us

A: Around The Bend Plumbing
Archer House, Britland Estate
Northbourne Road
BN22 8PW

E: [email protected]

T: 0800 756 5115

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